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M3GPS Support Centre
 
PAPAGO!
PAPAGO M9 for ANDROID Released Print E-mail

PAPAGO! M9 for ANDROID Released!

 

We're happy to announced that PAPAGO! M9 for Android devices is ready for released!
PAPAGO! M9 is now supported freely by Malfreemaps and Navigasi's X8.5 Maps!

For more info or to purchase, visit our online store @ www.M3shoppe.com
We're having a Limited Time introduction Offer now!

Don't Worry! We did not forget our Loyal PAPAGO! X5 Android users also.
We're providing a free upgade for all ORIGINAL Licensed users direct to your device at our showroom. We'll even install it for you :)

Just visit our showroom at:

Unit 105 (Ground Floor), Block A,
Pusat Dagangan
Phileo Damansara II,
Jalan 16/11,
46350 Petaling Jaya
Selangor, Malaysia

Please do call us 1800-88-3303 or email us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it to make an appointment so we can serve you better.

If you're unable to visit our showroom, we're also able to courier the PAPAGO Software DVD to you. A courier fee of RM15.00 will be charged per delivery.

Email us:  This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

With the following details for verification and we'll get back to you soon:

1 Name:
2 e-Mail used to register the Android X5 previously:
3 Authorisation Code of the Android X5: (Pls see attached picture of a sample)
4 Contact Number:
5 Device Model: ( with OS version )
6 Device Resolution:

*Attached any proof of purchase.

 

NOTE: Upgrade is only applicable for ORIGINAL Licensed PAPAGO X5 Android users.

 

M3GPS Support Team.

 

 

LAUNCH OF LATEST M3GPS PAPAGO! X8.5 NAVIGATION SOFTWARE Print E-mail

Dear Customers and Valued Business Partners,

We are pleased to announce the availability of the latest version of M3GPS OEM Navigation Software, powered by PAPAGO! X8.5. The new and enhanced M3GPS PAPAGO! X8.5 comes with improved performance and other new features such as:

- Improved User Interface
- Routing Engine Updates for faster and more intelligent navigation
- Upcoming POI Feature during navigation
- Set/Change Destination while in Navi mode
- New Compressed Map Format
- More Vehicle Icons Selection
- New TTS voices added
- Travel Guide feature added
- Enhanced Map Topography

 

M3GPS PAPAGO! VISION

M3GPS PAPAGO! Navigation software is developed by Maction Technologies Inc., from Taiwan and is continuously being updated and improved from time-to-time to ensure a better end-user experience. As with any other technology product e.g. software products from Apple, Microsoft, etc., new versions require changes in programming, database, map structure, compiler updates and other integral parts of the software to bring a better end product to the consumers. These updates are in-line with the hardware device technology improvements and are essential to bring new features and functionalities to the navigation software. This practise is the same for devices such as iPhone which has improvements in iOS or even Mac OSX , from Leopard , Lion...etc

Maction and M3GPS together with the mapping community from MalFreeMaps.com and also from Navigasi.net are committed to deliver the best possible navigation software for users in South-East Asia market. PAPAGO! maps compiled by MalFreeMaps.com and Navigasi.net are always provided as free downloads and use by the licensed software buyers. The unique collaboration between Maction, M3GPS and the mapping communities have resulted in an affordable quality software product for the masses.

In pursuit of this excellence, Maction and M3GPS is committed to offer free upgrades for all licensed and original M3GPS PAPAGO! software users across all platforms from WinCE, Windows Mobile, iOS and Android. This free upgrade policy will continue to be adopted by Maction and M3GPS across for all genuine PAPAGO! users. In fact, M3GPS PAPAGO! is the only software which provides free upgrades across devices , old and new. As compared to other brand devices, the software is tied up to the firmware which do not have that flexibilities in fact, some known brand has change the map format that resulted in old user/device not able to take in Junction View and also Lane Assist etc.

SOFTWARE UPGRADE FOR EXISTING USERS
Existing users of PAPAGO! X3, X5, X6, Reality 7 and PAPAGO! X8 can upgrade to the latest X8.5 version. An upgrade option to X8.5 version will be provided and made available for ALL original and licensed PAPAGO! software users. The current supported and compatible hardware models include the following:


PAPAGO! Models
Z820, R5800, R5890, R6100, R6600, H5600, H8, R6300T, N1

WayWay Models
Q3033, Q3501, Q4033, Q4301, Q4331i, Q5031, Q5032, Q5033, Q6031

Holux Models
N62, N62E

OEM Versions

PND: CRUiSE, CellTech, Gophers, Ideal GPS, Marshall, Marbella, Move-GPS
OBU: Audible Dynamics, Caliber, CASKA, Dynavin, FlyAudio, HANNS, ForYou, Jensen, LVAudio, Motevo, Passion, Vecaro
* Selected models may not fulfil the required hardware specifications to be upgraded.

Android & Windows Mobile Versions
PAPAGO! M8 will be released to support compatible Android and Windows Mobile devices. PAPAGO! M8 maps for Android and Windows Mobile are compatible with PAPAGO! X8.5 version. 

Important Notes:
If you’re uncertain of your hardware model or upgrade options, please email the following to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it :-
- Cash Bill/Invoice from supplier (indicating proof of purchase)
- Photo of hardware/device (showing identification or model number where possible)
- Current software version of PAPAGO! software
- Your current location/address & contact details (including mobile number & email address)


Our M3GPS Support Team will try to identify your hardware and provide an upgrade path option.

WHERE TO GET THE SOFTWARE UPDATES

1. For PAPAGO! and WayWay Portable GPS Navigators

The latest version of PAPAGO! X8.5 for PAPAGO! and WayWay PNDs can be obtained from directly from our office or through the appointed Service Centers for Northern, Central and Southern regions.

M3 ASIA SDN BHD
Unit 105 (Ground Floor),
Block A, Pusat Dagangan Phileo Damansara II
Jln 16/11, Petaling Jaya,
46350 Selangor
Hotline No.      : 1800-88-3303
Email Support : This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Operating Hours: Mon-Fri (9.00am to 5.00pm)

Or visit our nearest Service Centers (for PAPAGO and WayWay GPS Portable Navigators only) as listed below:

Important Note:

* A service charge may be levied at the Service Centres for installation and support if your device warranty period has lapsed.

* Prior to visiting the Service Center, customers are encouraged to call & make prior arrangement/appointment before going to your nearest service outlet to avoid any unnecessary delays.

2. For OEM Brand Portable GPS Navigators and OEM Car On-Board Unit (OBU) Navigation Systems

For OEM Versions (aplicable for OEM PND and OBU), please refer to the SD Card Exchange Programme below for your upgrade options.

OEM VERSION SD CARD EXCHANGE PROGRAMME

Existing M3GPS OEM users (for PND and OBU hardware) who have registered the software online at http://support.m3gps.com can choose to upgrade to the latest version by exchanging the original SD Card with the latest version.

Please courier the following :
1. Original SD Card with M3GPS OEM Navigation Software
2. Copy of Cash Bill/Invoice from supplier (indicating proof of purchase)
3. Self addressed envelope and contact details (so that we can return you the updated SD Card)
and send it to our office at :

M3 ASIA SDN BHD
c/o M3GPS OEM Support Team
Unit 105 (Ground Floor),
Block A, Pusat Dagangan Phileo Damansara II
Jln 16/11,
Petaling Jaya,
46350 Selangor

Kindly note that the OEM SD CARD EXCHANGE PROGRAMME upgrade is only available for original and genuine M3GPS OEM Navigation Software purchased directly from M3 Asia Sdn Bhd and authorized OEM Licensees. To be eligible for the SD CARD EXCHANGE PROGRAMME upgrade, users must show proof of purchase including original PAPAGO! hologram stickers and serial number labels.

IMPORTANT NOTICE:

  • The SD Card Exchange programme is also available through the PND and OBU hardware vendor. PAPAGO! OEM users are encouraged to contact your vendor to find out more about the SD Card Exchange Programme. However, if you face any difficulties, please email to us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it with your contact details and we will get back to you soon.

  • Since there are many OEM hardware for both Portable GPS Navigators and Car On-Board Unit (OBU) Navigation System, it is important to identify the hardware model, type and version. The M3GPS OEM Navigation Software X8.5 upgrade can only be provided if the specific hardware model can be identified. If you are unsure of your hardware model, please contact your hardware vendor to obtain the specific model information. 
  • The upgrading of SD Cards may require 3-7 days depending on the model and period.

USE ORIGINAL PAPAGO!

If you believe or suspect the PAPAGO! software that you’re using is not original, please visit http://www.m3asia.com/howtotell and learn how to differentiate between original and pirated software. If you are a victim of software piracy, please provide supporting details and in collaboration with the Ministry of Domestic Trade, Consumerism and Cooperatives (KPDNKK), we can bring action against these unscrupulous sellers. Email us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it if you have any complaints on PAPAGO! software copyright infringement.

ONLINE M3GPS WEB-UPDATER

Lastly, the M3GPS Support Team is working on release v2.0 to the M3GPS Web-Updater. This upcoming v2.0 release will enable registered software users to download future software and map updates easily online. The M3GPS Web-Updater v2.0 will be offered for download for free and users can also update the software and maps automatically for FREE online.

Please stay tuned to our support site at http://support.m3gps.com for more updates.

M3GPS has made every effort to notify all our existing dealer network and business partners regarding the availability of the new X8.5 version and software upgrades. However, if you are unable to get support or have any difficulties, please feel free to call us on our Customer Hotline No. at 1-800-88-3303 or email to us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Thank you for your attention and support.

 

Useful Tips and Guide for PAPAGO! & WayWay PND Print E-mail


1) Please ensure you register your PND at our support site to enjoy updates and customer support. Log on to http://support.m3gps.com for registration and info.

2) It is recommended to charge the unit for about 5 hours for the first time to ensure you have enough battery for normal usage. It is advisable to plug in the vehicle power cable at all times while driving.

3) Ensure the unit is shutdown or on standby/suspend when not in used for maximum charging efficiency.

4) Reduce the brightness to prolong battery usage. Battery life expectancy for a fully charged device may vary between 1.5 to 2hrs depending on settings and battery lifetime.

5) To Switch maps between Malaysia, Indonesia, and Thailand, you can go to Advance Settings and select Switch Maps.

6) Do not use sharp instruments on the Touchscreen. This may scratch the screen permanently. Apply a screen protector if possible.

7) Do not leave your PND in the car unattended.

8) Warranty will be void once the PND battery and internal hardware is opened or replaced with unauthorized components.

9) Use only authorized PND chargers as other brands may have different output which will damage your PND.

10) Do not expose your PND to direct sunlight or heat for prolonged duration.

 

Useful Tips and Guide for PAPAGO! PND Print E-mail

1) Please ensure you register your PND at our support site to enjoy updates and customer support. Log on to http://support.m3gps.com for registration and info.

2) It is recommended to charge the unit for about 5 hours for the first time to ensure you have enough battery for normal usage. It is advisable to plug in the vehicle power cable at all times while driving.

3) Ensure the unit is shutdown or on standby/suspend when not in used for maximum charging efficiency.

4) Reduce the brightness to prolong battery usage. Battery life expectancy for a fully charged device may vary between 1.5 to 2hrs depending on settings and battery lifetime.

5) To Switch maps between Malaysia, Indonesia, and Thailand, you can go to Advance Settings and select Switch Maps.

6) Do not use sharp instruments on the Touchscreen. This may scratch the screen permanently. Apply a screen protector if possible.

7) Do not leave your PND in the car unattended.

8) Warranty will be void once the PND battery and internal hardware is opened or replaced with unauthorized components.

9) Use only authorized PND chargers as other brands may have different output which will damage your PND.

10) Do not expose your PND to direct sunlight or heat for prolonged duration.

 

Map Updates For New Users and FAQs Print E-mail

For New PAPAGO and WayWay GPS Navigator Users, please check out the FAQs on some basic information and how to update the maps in the future.

The unit you've bought may most probably have the latest maps already but you may visit www.malfreemaps.com to check regularly for Map Updates. Maps are provided free by Malfreemaps.

Feel free to email us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it if you have any questions about your GPS Navigator.

LATEST HEADLINES: Print E-mail

Click any link below to read more.

~> Standard_VGA for HD Navigators (31 Jul 2010)

~> R6031 Software Patch (12 Jul 2010)

~> R6600 Software Patch (24 Apr 2010)

~> M3GPS X5 SE Routing Fix for WayWay HD-5001 (22 Mar 2010)

~> M3GPS X5 SE Routing Fix (12 Mar 2010)

~> M3GPS X5 SE (with iFly) is now on WayWay! (22 Jan 2010)

Maction Announces Official Authorised Partners! Print E-mail

Maction Technologies have release an official announcement stating that PAPAGO!'s OEM navigation software is ONLY certified to run on Altina, WayWay and Holux. Users are advised to puchase only from Authorised channels to be eligible for warranty and after sales service.

Read more about it at: www.m3asia.com

 

Papago! X5 Special Edition Print E-mail

  

Papago! X5 Special Edition (SE) is Available Now!!!
All PAPAGO R5800 users who bought from our authorised dealer are able to download this updates for FREE!

Not only have we stabilised and improved the software, M3GPS X5 SE now comes pre-loaded with 5 SEA Country Maps.

- Malaysia(East and West)
- Brunei
- Singapore
- Indonesia NEW!
- Thailand NEW!

Click here to read full article
Latest PAPAGO! X5 Release! Print E-mail

We've release the new PAPAGO! X5 that comes with Latest Routing Engine! Please proceed to download it from the support site. All PAPAGO! R5800 and R5890  users who bought from our authorised dealer are able to download this updates for FREE!

If you have not registered your R5800 unit, pls proceed to key in your serial number under MY ACCOUNT section.

Among the updates:

- Upgraded to latest Routing Engine
- Fixed many known bugs.

*Please be patient as many people are downloading at the same time. Thank you for your consideration and support.

FREE Updates for All M3GPS X3 and PAPAGO USERS! Print E-mail



We will be releasing the Latest M3GPS Navigation Software Updates for FREE! to all users.


All PAPAGO R5800 users are able to Upgrade to M3GPS X5 Version on 17th Sept (See Below) via online Downloads, whilst all M3GPS X3 users will be entitled to upgraded to our M3GPS X3 GOLD version this week!

Updated 17 Sept:

Due to unforsee technical issues, we're unable to release the M3GPS X5 download version as promised today. The final files are still being uploaded to the server, and it's taking longer than expected. Be sure to check in again tomorrow noon. 

We appologise deeply for the delay.

 

Updated 20 Sept:

Registered users may download the New M3GPS X5 from the Software Update secion.

 

 

Click here to read full article
FREE Map Updates Print E-mail

04 August 2009 

Latest FREE M3GPS X3 Maps available for Papago X3 from MFM. Updated with Malaysia, Singapore and Brunei Maps.

Visit Free Malaysia & Singapore Papago X2/X3 GPS Map for the Installation Guides and Files Download.